Frequently Asked Questions | VapourHost

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Yes we do provide cPanel with all our shared hosting plans. With addition to cPanel we also provide One-Click application installer with over 420 scripts available to install.
We've been in business since 2016. You can read our fully story on about page. If you have any question, please get in touch.
We maintain backups for all of our shared hosting services on best effort basis. They can be restored or retrieved by opening a ticket.
If you are not satisfied with our service, you can let us know within 30 days from the date of purchase of service and we'll issue a refund for valid reasons. Read full refund policy.
No, we charge what we show on our website excluding tax (if any).
Any hosting company can provide you the basic infrastructure to host your website but we handle customers like family. If you choose to go with us, you will be joining our family of customers and we will always be fair to you.
That’s a good but a tricky question. We do not limit the number of users that you can get but we have other limits like Bandwidth, CPU, RAM etc. These limits are more fair to you than the ‘pseudo-traffic limits’ applied by many other hosts.

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